Disclaimer · Privacy Policy · Terms & Conditions
01 — Disclaimer
The information shared by Delany Delaney — across this website, social media, videos, recordings, programs, downloads, and any other materials — is educational and general in nature. It is intended to support reflection, growth, expression, and wellbeing.
It is not medical, psychological, psychiatric, or therapeutic advice, and it is not a substitute for professional care, diagnosis, or treatment from a qualified practitioner.
Engaging with this content — reading, watching, listening, downloading, or commenting — does not create a clinical, therapeutic, medical, or counselling relationship between you and Delany Delaney. Coaching is a distinct, non-clinical practice focused on growth, communication, and personal development.
Delany Delaney is a coach and facilitator, not a registered psychologist, doctor, or mental health practitioner. This work does not diagnose, treat, or cure any medical or psychological condition. If you are experiencing a health or mental health concern, please consult an appropriately qualified professional.
If you are in distress or experiencing a crisis, please contact your local emergency services or a crisis support line in your country without delay. Some examples:
Wherever you are, your local emergency number and national crisis services take priority over any content shared here.
Delany Delaney works with clients internationally, including in Australia, the United Kingdom, Europe, and the United States. Laws, professional regulations, and support services differ between countries. You are responsible for understanding how the information applies in your own location, and for seeking advice appropriate to where you live.
Any decision or action you take based on this content is your own choice and responsibility. To the fullest extent permitted by law, Delany Delaney accepts no liability for any outcome, loss, or damage arising from your use of, or reliance on, the information shared. You are encouraged to seek appropriate professional advice before making any health, psychological, financial, or significant life decision.
This work is here to support your growth and self-expression. It walks alongside professional care — it does not replace it.
With care, Delany
02 — Privacy Policy
Your privacy matters. This policy explains what personal information Delany Delaney ("I", "me", "my") collects, how it is used and protected, and the rights you have. It is written to align with the Australian Privacy Act 1988 and the Australian Privacy Principles, and with the EU/UK General Data Protection Regulation (GDPR) for clients in the United Kingdom and Europe.
Delany Delaney operates as a sole trader based in Australia. Contact: info@delanydelaney.com
Information is collected when you contact me, sign up to my email list, complete a form or questionnaire, book a session, purchase a program or product, or browse my website. My website and systems are operated through GoHighLevel (GHL), with scheduling through TidyCal, payments through Stripe, and analytics through Google.
Where GDPR applies, I process your personal data on the basis of: your consent (for marketing emails); the performance of a contract (to deliver services you have purchased); my legitimate interests (to run and improve my business); and legal obligations (such as financial record-keeping). You may withdraw consent for marketing at any time.
I do not sell your personal information. It may be shared only with the trusted service providers that help me run my business — currently GoHighLevel, Stripe, TidyCal, and Google — who process data on my behalf under their own privacy and security obligations. Some of these providers are based overseas, which means your information may be processed outside your home country, including in the United States.
I take reasonable steps to protect your information through secure platforms, access controls, and careful handling. No online system is ever completely secure, but I work to safeguard your data and to keep it only as long as needed for the purposes above or as required by law.
You may ask to access the personal information I hold about you, request corrections, ask for it to be deleted, or withdraw consent to marketing. Clients in the UK and EU have additional rights under GDPR, including data portability and the right to lodge a complaint with a supervisory authority. To exercise any of these, email info@delanydelaney.com.
My website uses cookies and similar technologies to help it function and to understand how visitors use it. You can adjust your browser settings to limit or refuse cookies, though some features may not work as well as a result.
I may update this policy from time to time. The current version will always be available here with its revision date.
03 — Terms & Conditions
These terms apply to your use of the website and to any programs, coaching, sessions, or products offered by Delany Delaney, a sole trader based in Australia ("I", "me", "my"). By using this website or purchasing from me, you agree to these terms.
I provide coaching, facilitation, education, and conscious communication services. This is personal-development work — it is not medical, psychological, or therapeutic treatment. Please also read my Disclaimer above, which forms part of these terms.
My refund policy is as follows, and is offered in addition to — never instead of — your rights under the Australian Consumer Law:
Nothing in this policy excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. If a service has a major failure, you are entitled to the remedies available under that law.
All content — including written material, recordings, videos, program materials, and downloads — is my intellectual property and is provided for your personal use only. You may not copy, share, resell, or reproduce it without my written permission.
To the fullest extent permitted by law, I am not liable for any loss, damage, or outcome arising from your use of my website, content, programs, or services, or from decisions you make based on them. Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot lawfully be limited.
I work with clients in Australia, the United Kingdom, Europe, and the United States. While these terms are governed by the law of Australia, I respect the consumer and data-protection rights that apply to you in your own location. Where your local law gives you rights that cannot be excluded, those rights continue to apply.
These terms are governed by the laws of Australia. Any dispute will be handled in accordance with Australian law, without affecting any non-excludable rights you hold under the law of your own country.
Questions about these terms? Email info@delanydelaney.com